Tuesday, August 7, 2018

How to Get Around Google’s Latest Algorithm Change

google logo

Have you noticed that Google is constantly making algorithm changes? And when they do, they rarely tell you the change they’ve made.

They tend to keep it a bit vague, like this…

twitter update

So, do you want to know how got around this algorithm update?

Well, before I tell you how, there are a few things you need to know.

How Google works

Can you guess how many factors there are in Google’s algorithm?

It’s over 200!

SEO is complicated. If Google made SEO easy you would see product and service pages rank at the top of every Google search instead of content-rich pages.

That means it would be easier for you to rank and make money, which would cause fewer companies to spend money on Google Ads.

google ad revenue

Just look at the image above, Google generated over 95 billion dollars in ad revenue. That’s a ridiculous amount of money!

Now, Google isn’t just focusing on placing content-rich sites high up in the search results because they care about ad revenue, they do this because that’s what you want.

See, Google’s goal is to provide the best experience for you.

If you as a user wanted to see product and service related pages in the top of organic results, then that’s what they would start doing.

By providing you with the best user experience, this causes you to keep coming back to Google, which allows them to monetize through ads.

If they didn’t focus on user experience and making you happy, Google wouldn’t be the most popular search engine. It would be Bing or some other search engine.

So, when Google makes an algorithm change they are doing this because they’ve learned how to provide a better experience for you.

They aren’t making these changes because they want to screw up your rankings or ruin your business.

Google isn’t perfect

Similar to any other business, Google isn’t perfect. They make mistakes (we all do), and sometimes the changes they make may not provide the best experience for you.

When they may roll out changes, they may learn some adjustments didn’t work out the way they wanted, which causes them to constantly go back and make tweaks.

This is why you see search traffic fluctuations. Just look at my search traffic for all of 2017:

2017 search traffic

When looking at the graph above, you may notice that I generated 6,162,300 visits from search of which 4,284,056 were unique.

And if you look even closer, you’ll see that 2017 started off really well. February was a great month even though it has fewer days.

feb 2017 traffic

In February, I generated 390,919 visits from search but then in March, my traffic went down. And then in April, I saw another drop.

april 2017 search

The drop may not seem that big when you look at the graph, but April’s search traffic came in at 292,480. That’s a 25.18% drop in search traffic when you compare it to February.

Ouch!

I didn’t make any major changes to my website that would have caused the drop and there isn’t seasonality around that time…

2018 search traffic

As you can see from the screenshot above, my 2018 search traffic shows a trend of going up and to the right (that throws the seasonality theory out the door).

And honestly, I don’t know if Google made any algorithm changes during that time in 2017 because I don’t pay attention to them (I’ll get into this a bit later).

In other words, your traffic is going to fluctuate, and that is ok. But when you look at your search traffic, as long as it is going up and to the right year after year, you are fine.

2017 was a rough year for me as my search traffic didn’t start going up again until August. I wasn’t doing anything different, it’s just the way the cookie crumbles.

So why don’t I pay attention to Google algorithm updates?

I mentioned this above, and I know it may seem shocking. Yes, I do read up on them every once in a while, but I don’t need Google to tell me about where they are heading with their algorithm.

You, the user, tell me this.

So instead, I focus on you. If I do what’s best for you, eventually my site will rank higher.

Sure, in the short run my rankings may drop, but I know if I focus on you (the user) it will give me the highest probability of ranking in the long run.

Just look at my search traffic for the first 7 months of 2018:

2018 search traffic

I’ve already beat my 2017 numbers!

5,017,790 is the number of unique search visitors that have come to NeilPatel.com in the first 7 months of 2018. The count for all of 2017 was 4,284,056.

That’s a huge difference.

As long as I do what’s best for you I know that my total traffic should go up and to the right.

If you look at my traffic from when I started to blog on NeilPatel.com (August 2014) to now, you’ll see that my traffic goes up and down each month, but the overall graph is up and to the right.

all time traffic

So, are you saying that you don’t care about SEO?

No, I still care about SEO and I practice it daily.

I just don’t stress out about every Google algorithm update because it isn’t in my control.

This doesn’t mean I ignore the advice Google gives. For example, when they announced that they were going to create a mobile-first index, I made sure I optimized my site for mobile.

But trying to read into every Google update and making assumptions on what I should do next is like playing a game of cat and mouse.

It’s time consuming, exhausting and inefficient. You are better off spending your time making your website better for your users.

Like I always say: Succeeding with digital marketing is a long-term game. Focus on the long term.

So how do you ensure long-term success?

I already showed you that my traffic goes up and to the right over time.

Here’s my secret to ensure that Google loves you in the long run.

Please, please, please note that some of the tactics I’m about to share with you may reduce your traffic in the short run, but you will be better off in the long run.

Strategy #1: Prune and crop

A lot of marketers discuss how pruning and cropping your content can triple your traffic.

If you aren’t familiar with the process, it’s as simple as updating your mediocre content and make it amazing. And as for your irrelevant content that is no longer valid, you would delete them and 301 redirect those URLs.

I’ve done this multiple times on dozens of sites. I have friends who have done it as well. We all see one major trend from doing this… traffic usually drops.

Even if those pages that you are pruning and cropping barely get any Google traffic, you’ll still typically see a drop in traffic.

The only time you’ll see an increase is if your content was so bad, such as deleting short blog posts that are filled with duplicate content.

Even if your blog is new, you should consider pruning and cropping once a year. It will ensure that you are updating your content, thus providing the best experience for your users.

Here’s the process I use to prune and crop (use Excel or Google Sheets to do this):

  1. Create a list of all of the URLs on your website – using Screaming Frog, I crawl my website so I can get a full list of every URL, title tag, meta description, number of inlinks (number of internal links pointing to that URL), and the word count.
  2. Add in traffic per page – I then log into my Google Analytics account and list out how much traffic each URL is generating.
  3. And then I add in backlinks per page – I put each URL into Ahrefs to see how many backlinks each URL has.
  4. Lastly, add in social shares per URL – using a tool like SharedCount you can get the total social shares per URL.

You should have a spreadsheet that looks something like this:

prune and crop

I know the image may be hard to see, so here is a sample.

Some of the data is junk and inaccurate in the sample. Also keep in mind that I am missing some data, such as meta description and social shares (I still haven’t completed this spreadsheet).

The reason I shared the sheet with you is that you’ll notice I added a few additional columns such as “what to do” and “redirect to.”

The 4 options I have under “what to do” are: optimize, delete, redirect, and nothing.

Once your spreadsheet is complete, you need to manually review each URL and select one of the 4 options above. Here’s when to select each one:

  • Optimize – if the page is popular, it has backlinks, traffic, and social shares, consider optimizing it. This could involve adding more internal links to the page, updating the content, or even optimizing the on-page code.
  • Delete – if the page has little to no search traffic, backlinks, social shares, and doesn’t provide any value to the user, consider deleting it. When doing so you will want to update any internal links that were pointing to this URL and then, of course, take this URL and 301 redirect it to the most relevant page.
  • Redirect – if the page is very similar to another page on your site, consider merging the content and 301 redirecting the URL to the similar one. You’ll want to take the least popular version and redirect it to the popular one. A good example of this is if you have two blog posts about social media marketing tools, you’ll want to combine the content, create a 301 redirect, and adjust the internal links to point to the final URL.
  • Nothing – if the page is fine and there is nothing wrong with it, do nothing.

Strategy #2: Expand internationally

There are over 7 billion people in this world, and most of them don’t speak English.

Yes, Google is a difficult beast to conquer, but it isn’t in non-English speaking countries. Whether it is France, Germany, Brazil, or any other country where English isn’t the main language… it’s much easier to get to the top of Google.

Sure, the search volume may not be as high in countries like Brazil, but because the competition is low, you can dominate fast.

Here are the most widely spoken languages in the world:

languages

And here is the GDP per country:

gdp

And here is the population per country:

countries

The best countries to go after when it comes to SEO are the ones that have a high GDP and a large population.

Going international has done wonders for my traffic.

traffic by country

In the last 31 days, the United States only made up 24.23% of my traffic. If you want to grow your global search rankings, just follow the steps in this blog post.

It goes in-depth on international expansion and the lessons I learned from a Google employee.

The cool part about international SEO is that it also creates a better user experience for your users as they will be able to read your content in their native language.

Strategy #3: Fix broken links, images, and media files

Let me ask you a question…

What if you were reading this post and half of the links you clicked on where broken? Especially the links that were supposed to teach you the steps you needed to take to grow your traffic?

You would be upset, right?

I know I would.

And to make matters worse, what if half of the images in this post were also broken?

Do you see how that would provide a terrible experience?

Well of course you do. That’s why you need to fix broken links, broken images, and broken media files on your website.

You don’t have to do this every month, but you should do this once a quarter. You can even use tools like Broken Link Check to make things a bit easier for you.

Strategy #4: Fix errors within Google Search Console

Even if you don’t log into Google Search Console, they will email you when there is a spike in errors.

search console error

When you get these emails, make sure you fix them. If you don’t know how to fix them, find a developer on Upwork to help you fix them.

And once you fix them, Google will email you when they acknowledge the fix.

search console fix

It’s really important to fix your Search Console errors. I know this is an obvious tip, but most people don’t do it.

This one little thing will reduce your search traffic fluctuations. You will never be able to stop the fluctuations, but this will help reduce them.

Strategy #5: Build a brand

Do you know what the future of SEO is?

It’s brands!

The websites that dominate Google may not have the most backlinks, but they tend to have big brands.

People trust brands, which means Google trusts brands.

When you want to buy running shoes, what brand comes to mind?

I bet it’s Nike.

When you want a credit card, what brand are you going to choose?

Probably Visa, Mastercard, or American Express.

You don’t always Google for a product or service, in many cases you just go to the brands you are familiar with.

Not only does building a brand help with Google traffic, but it helps diversify your traffic sources so you aren’t just relying on Google search.

If you don’t believe that branding is valuable, check out this blog post. It breaks down how I grew my traffic from 240,839 to 454,382 visitors in one month (before exploding into seven digits) all because of branding.

It even breaks down the steps you can follow to build up a brand for your company.

It works so well, that I was even able to grow the brand value of my free marketing tool, Ubersuggest.

ubersuggest

Strategy #6: Keeping a close eye on my competition

You don’t have to be 10 times better than your competition to beat them. Just being a little bit better can do wonders.

Now, if it was up to me, I would tell you to be 10 times better, but I know that can be expensive and is unrealistic in most cases.

If you haven’t, subscribe to your competition’s website.

From joining their email list to following them on their social profiles to even testing out their products/services.

Do whatever you can to stay up to date on your competition. If you can beat them, even by a little bit, people will prefer your site over their site in the long run. This will help you rank higher and get more traffic (and sales!).

And as I mentioned above, being 10 times better is a bit crazy, but usually when you do that your competition won’t copy you.

When you beat them by a little bit, that’s where you will find yourself battling back and forth when it comes to winning over people (and Google).

Conclusion

If you want to get around Google’s algorithm changes, you have to stay ahead by focusing on your users. Do what’s best for them and you won’t have to deal with Google’s ever-changing algorithm.

If you don’t follow the tips above, you’ll save time in the short run, but you’ll find yourself playing a game of cat and mouse in the long run. That just seems exhausting to me.

I don’t pay too much attention to algorithm updates and you shouldn’t either. Instead, focus on providing an amazing user experience. That’s what will cause you to win in the long run.

Now, there will be times where your traffic will drop, but don’t freak out. You can eventually come out on top by focusing on your users.

And if you got to the top of Google by optimizing your site for search engines instead of people, you will eventually get caught up in an update. When that happens, check out this algorithm tracker as it will help you determine what’s changed, what you did wrong, and what you need to fix.

It’s just tedious, which is why I get ahead, focus on the user, so that way I don’t have to focus on Google as much.

So, do you pay attention to every algorithm update Google does?

The post How to Get Around Google’s Latest Algorithm Change appeared first on Neil Patel.

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How to Build Client Loyalty

Web designers are some of the hardest working people I know. Which is why I don’t envy them having to design websites and other content for clients while managing their freelance design business and continually being on the lookout for new clients.

Something I’m reminded of when I think about this, however, is the fact that it’s 25% more expensive to find new clients than retain the ones you already have. It makes sense when you think about how much time you put into scouring the web for clients, reaching out in the hopes of pitching your portfolio, and, possibly, onboarding them as a client.

it’s 25% more expensive to find new clients than retain the ones you already have

Retaining clients, on the other hand, just doesn’t require as much work. You’ve already laid the foundation and established a relationship with them. It’s simply a matter of doing things along the way that prove your continued value to their business while also occasionally surprising and delighting them. This is where loyalty comes into play.

Client loyalty is typically evidenced by one of three actions:

  1. A client continues to purchase the same service or product from you.
  2. A client is willing to be upsold or cross-sold on other services or products you offer.
  3. A client regularly refers others to your business.

In so doing, the client has demonstrated that they prefer working with you over all others.

For web designers, client loyalty is huge. Think about how much easier it would be to run your business if you had a steady and predictable stream of revenue coming through. Not only that, consider the fact you’ll be able to work with the same clients (that you hopefully love as much as they love you) through the years. In exchange, your clients get a high-quality web design partner that helps their businesses grow.

7 Ways to Build Loyalty with Your Web Design Clients

In order to build loyalty with web design clients, you have to first figure out what they value most. This will differ from client to client, and industry to industry. However, these 7 ideas should get you thinking about how this could work for your business.

1. Handle the Initial Project Like a Pro

The work you do on a first-time project will lay the groundwork for any future relationship you have with the client, so make sure your process is refined and your service/solution is the best it’s ever going to be.

Take a look at Sonja Leix’s process for a good example of this.

Every base of the web design lifecycle is covered and well-explained.

For your own business, consider some of the following upgrades:

  • Create a client contract (if you don’t have one already) that covers every angle.
  • Conduct thorough research into a client’s background before meeting and, again, before commencing work.
  • Invest in a professional grade project management and collaboration platform.
  • Designs can go out of style fast, so always design with the future in mind.
  • Specialize. If you don’t have a design specialty or industry of focus, get one. It’ll make you a more effective designer if you’re awesome at one thing instead of being okay at a few.

2. Communicate Like a Partner

From the very first interaction you have with a prospect to the very last you have with a current one, be ready to leave a positive impression. While I realize that can get tricky—especially as you enter feedback stages—always remember that: 1) you are here to create something your clients will love, and 2) you are the professional designer that knows best.

If there happens to be a disconnect between what the client wants/loves and what you believe is the better course of action to take, the way you communicate may make all the difference in the world.

The 215 Guys are a fantastic example of this. If their website is this straightforward, relatable, and welcoming, think about how smooth their communications and relationships are when they actually work with a client.

3. Anticipate Their Needs

Web design agencies aren’t the only ones that can create tiered design packages for clients. Freelance designers could and should be doing this too. After all, your clients aren’t all going to be the same size or have the same needs as everyone else. Why not anticipate those needs to by developing packages that account for those varying needs?

Here’s an example from Tina Cook who is not only a web designer, but a marketer and coach as well.

As you can see, her packages are also a great way to up-sell clients and also get them thinking about what she can do for them in the future.

4. Offer Monthly Retainer Services

Even if clients didn’t think about what would happen after the completion of their project, you can bet they will quickly come to that realization once you’ve handed it off. Websites are a lot of work and not a lot of business owners, managers, or marketing executives have the time or know-how to maintain the design or create content; let alone do anything advanced like A/B testing.

So, have those monthly retainer service packages well-defined and ready to share with those clients when they inevitably call you a month or two later with the following: “Can you just make this small tweak?” “Can you help me publish my blogs?” “I feel like there’s more we should be doing, but I’m not sure what that is. Help!”

5. Offer Other Design Services

If you like the idea of having recurring monthly services to offer clients, but don’t want to do design tweaks and other support or testing-type services, think about using your design skills in other ways. For instance, you could design:

  • Fonts
  • Icons
  • Illustrations
  • Infographics
  • Blog visuals
  • eBooks or white papers
  • Email marketing templates
  • Social media skins
  • Branding elements
  • Website templates

Or you could branch out like Sumy Designs has done and offer writing, SEO, or development services.

6. Commemorate Special Days

From the very get-go, pay special attention to the shared moments that are important to you and the client. Like when you completed your first project together. Or celebrating the anniversary of your partnership. Send them a small gift for each special occasion or simply give them a discount on the next month’s services. Take this time to show them you value them as a client and partner.

7. Launch a Loyalty Program

Taking the last one a step further, think about launching a loyalty program. This means giving clients something extra—something that no one else has access to—in exchange for their continued loyalty. Some examples:

  • Lower pricing for signing long-term contracts.
  • Free month of service in exchange for referrals.
  • Discounted services when they try something new you’re about to launch.
  • Monthly rebate for paying each invoice by the 10th.
  • Free hour of support each month for filling out survey.

A loyalty program also gives you a chance to share high-quality blog and newsletter content with clients. Since they’re already primed to watch for offers and news from you, this is an audience that will be really receptive to this.

Focus on Loyalty

If you haven’t focused too much on generating longer-term relationships with clients by building loyalty, it’s not too late to start. Focus on creating opportunities in which you give them even more reason to trust you and to prefer your services above all others. If you can regularly give them something of value, you’ll find that they’re more willing to keep working with you or, at the very least, refer others to you.

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Monday, August 6, 2018

20 Best New Portfolios, August 2018

Ladies, Gentlemen, and Our Secret Reptilian Overlords, I asked for more color in last month’s article, and you have delivered. It’s August, now, and to distract myself from the oppressive heat, I have gathered some 20 of these more colorful designs together for your perusal.

So as you might guess, there’s a fair bit of variety this month. There’s still some good old monochromatic minimalism for those of you who like that, so never fear. There’s just a bit more balance, this time around.

Note: I’m judging these sites by how good they look to me. If they’re creative and original, or classic but really well-done, it’s all good to me. Sometimes, UX and accessibility suffer. For example, many of these sites depend on JavaScript to display their content at all; this is a Bad Idea™, kids. If you find an idea you like and want to adapt to your own site, remember to implement it responsibly.

karlssonwilker

The karlssonwilker agency site is a blow to the eyeballs. Whether or not that’s a good thing is going to be down to personal taste; but I literally can’t remember the last time I saw an actual animated kaleidoscope effect used on the Web.

I definitely can’t remember the last time I saw one used this well. There’s also a rather interesting use of flowchart-style layout on the “About” page. Yeah. Flowcharts.

Platform: WordPress

iconwerk

iconwerk is the first icon designer portfolio that I’ve seen in a while. It’s a meta work of genius. Before you can click on individual projects, you’re given a grid of images that contain icons, clients lists, and other snapshots of their work, but also kind of look like icons in their own right.

That’s right, they put icons in your icons, so you can look at icons while you look at icons.

Platform: Static Site

Humbert & Poyet

Humbert & Poyet is an architecture firm, so expect a lot of the usual: animation everywhere, elegant serif type, and text overlapping onto other elements. As is usual though, it’s all about how these elements are combined. In this case, the result is a visual treat that is greater than the sum of its parts.

Platform: Static Site

Juicymo

Juicymo is a mobile app developer, and their site goes all in on the flashy visuals you might expect from them. We get gradients galore, a lot of diagonal lines (a personal favorite of mine), rounded corners, and overall it’s just bright and colorful.

Really, it’s as if Web 2.0 and flat design had a baby. This makes it stand out, and I rather like it. Man, I never thought I’d miss rounded corners.

Platform: Static Site

Effectlab

Effectlab brings us back to that good old flat design with strong type and animated geometry on the home page. Further in, we get some overlapping elements, and a strong use of their admittedly limited color scheme.

To bring us back to the typography, I haven’t seen a lot of Greek websites. But even so, the text feels beautifully rendered, and some of the more rune-like characters absolutely bring out the nerd in me.

Platform: Static Site

Jveb Studio

Jveb Studio uses light animation and background illustration to fantastic effect. With a clearly modern-yet-artistic style, this is a simple-looking site that nonetheless has a fair few moving parts under the hood. Give it a look.

Platform: WordPress

Buzzworthy Studio

Buzzworthy Studio showcases their projects with a list of names, like many sites do nowadays. Overall, their style is clean, playful, and very marketing-friendly, which works for them. Animations is clearly emphasized, but not overwhelming, and I particularly like the way they use color.

Platform: Static Site

Fortnum & Fox

Fortnum & Fox also embrace the dual-color background, but takes more of an earth-tone approach for the most part. But instead of only using this theme on the home page, the site doubles down on the dual-background theme, featuring it prominently when displaying portfolio items.

As presentation sites go, it looks elegant and fancy. It takes some inspiration from print design, without feeling trapped by its inspiration.

Platform: WordPress

Eric Van Holtz

Eric Van Holtz’ portfolio goes big and bold with both color and type, combined with a light dash of animation, and a penchant for those diagonal lines I like so much. It’s a design that doesn’t hold back, and so is memorable.

Platform: Static Site

Salva Lopez

Salva Lopez’ portfolio seems to embrace the “split website” theme as well, with all of his photography organized in “personal” and “commissioned” categories. It’s a simple site with little text and lots of galleries, but that’s basically what you want from a photography portfolio, no?

Platform: WordPress

2xElliott

2xEllliott is a design consultancy, so their site’s aesthetic embraces that sort of corporate-elegant feel we’ve come to expect from that sort of agency. There’s a heavy emphasis on imagery, art direction, and not using more pages than you have to.

By that I mean that clicking on navigation items like “News” or “Contact” will open up a side panel to show that content, since there’s not enough of either to warrant their own pages. It’s a bit JS-dependent for my taste, but I otherwise like the approach.

Platform: WordPress

Canopy Films

Canopy Films’ site takes a highly grid-based approach to showing off its videos, and the grid itself is… animated? I’ll be honest, I’m not sure how that’s done; but it’s actually a pretty cool effect. And that’s coming from Mr. I-wish-sites-depended-less-on-animation. The rest of the site is fairly clean and modern, and is just generally worth a look.

Platform: Static Site

JOJX

JOJX goes for that dead-simple minimalism that was everywhere in last month’s article. Since it’s a portfolio site for directors, that works just fine. It’s just you, some navigation, a video, and a title. What more do you need?

Platform: WordPress

Humble

Humble takes much the same approach to showing off its video portfolio as JOJX, above. They use more color, though, with a bit of asymmetry and element overlap thrown in. It’s an excellent example of how two designs that are very similar on paper can have wildly different personalities.

Platform: WordPress

David Collins Studio

The David Collins Studio site takes me way back to like, a month or so ago, with its serif type, and minimalist collage approach to the art of the portfolio. It’s simple and elegant, and fairly effective.

Platform: Static Site (?)

Barkas

When you first load this portfolio up, it kind of feels like a spreadsheet that’s much prettier than it ought to be. As someone who kind of likes spreadsheets to begin with, that’s actually a compliment.

I’m not a huge fan of the cursor change, but otherwise it’s a good-looking portfolio that gets straight to the point.

Platform: WordPress

Pigment

Pigment shows off their work in a decidedly modernist fashion, with lots of white space and good old black borders. I do find their two-column approach to the actual portfolio items interesting. It looks like a good way to prioritize some of your work while not quite hiding the rest of it.

I also kind of like the way it looks like most of the content is “floating” above the rest of the page/background. It’s an effect you don’t often see in such a relatively flat design. It’s depth without any trace of skeuomorphism.

Platform: WordPress

Pierrick Calvez

Pierrick Calvez’ site is pretty much peak minimalism, but it’s good-looking for all that. I appreciate the way the zoom function works on individual portfolio images, and the typographical style of the whole thing.

Platform: Webflow

U-P

U-P is hard to classify. It’s so reminiscent of the Wild West days of the Internet that it’s almost brutalist. And yet, it looks good in a way that is sometimes a little cramped. Despite its design roots, it follows fairly modern usability conventions. It works, even if it sometimes seems like it shouldn’t.

That’s always impressive.

Platform: Static Site

Dexter Navy

Dexter Navy’s site is an odd duck, and I quite like it. Some photographers and videographers have collage-style sites. Others do that “preview-on-hover-over-the-title” thing. This one manages to combine them both in a riot of color and movement that still manages to feel purposeful.

The photography and video are mixed together delightfully. I also quite like the horizintal-scrolling image galleries for each project.

Platform: Static Site

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